Privacy policy
last updated: 21 july 2026
at coastal found, your privacy matters. this policy explains what information we collect, how we use it and how we keep it safe when you visit our website or place an order.
the information we collect
when you place an order or get in touch, we may collect:
- your name
- email address
- billing and shipping address
- phone number (if provided)
- payment and order information
we also collect anonymous information about how visitors use our website through cookies and analytics.
how we use your information
we use your information to:
- process and deliver your orders
- contact you about your order if needed
- provide customer support
- improve our website and shopping experience
- prevent fraud and keep our website secure
- meet our legal obligations
we'll never sell your personal information to anyone.
payments
payments are processed securely through trusted third-party providers. we never see or store your full payment details.
cookies
our website uses cookies to help it function properly, remember your preferences and understand how visitors use the site.
you can choose to disable cookies through your browser settings, although some parts of the website may not work as intended.
sharing your information
we only share your information when necessary to run coastal found, including with:
- shopify, who powers our online store
- payment providers
- delivery companies
- trusted services that help us operate our business
these companies only receive the information they need to provide their services.
your rights
depending on where you live, you may have the right to:
- access the personal information we hold about you
- request corrections to your information
- request that we delete your information where legally possible
- withdraw marketing consent at any time
if you'd like to exercise any of these rights, please contact us.
data security
we take reasonable steps to protect your personal information, but no website or online service can guarantee complete security.
changes to this policy
we may update this privacy policy from time to time. any changes will be published on this page.
contact
if you have any questions about this privacy policy or how your information is used, please get in touch:
email: email@coastalfound.com